Frequently Asked Questions
LCC is implementing multi-factor authentication (MFA, also called 2-Step) on all employee Google accounts effective June 1, 2024.
Multi-factor authentication (MFA) is an electronic authentication method that requires users to enter more than just a password to gain access to an account.
This is a necessary step to preserve the safety and integrity of the college’s data and information.
When you receive the email reminder from Google, you will need to set up your authentication method. If you have an iPhone or Android phone connected to your LCC Google account, this will be the default, preferred method. This is a hard setting in Google that cannot be changed. Google allows text, authenticator app, and security keys as other methods of 2-Step authentication.
You can find instructions about 2-Step authentication for your Google account at the link below. Please note that to get to the security menu from your LCC account, you’ll need to click on your icon in the top right corner then select “Manage your Google Account.”
If you haven’t set up MFA by June 1, 2024, you’ll be locked out of your account. Once you set your authentication up, you’ll regain access.
All new employees will have two weeks to enable MFA on their Google account. If they have not set up MFA after two weeks, they will be locked out of their account until they set up their authentication method.
If you still need help after reviewing the detailed instructions above, please contact IT.